Terms & Conditions


Terms & Conditions
 
About Us
This web site is owned and operated by TSC Seals Ltd, trading as The Seal Company who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
 
Our Contact details:
The Seal Company
Unit 4 Atlantic Court
North Devon Business Park
Barnstaple
Devon
EX31 4FP
Phone: 01379 788221
Email: sales@thesealcompany.co.uk
Company number: 07276800 
 
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
 
We accept Visa and MasterCard payments and PayPal.
 
Orders are charged when they are placed if you do not wish to pay online, please phone us on 01379 788122 and we will be happy to process your payment over the phone. For your security please do not send credit or debit card details by e-mail Note: The Seal Company does not keep records of any card details.
 
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
 
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

 
Tax Charges
 
For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT-free.
Credit Card Security
When the order is placed at our website, credit and debit card payments are processed by a specialist card processing company, using 128-bit encryption and are not held in clear text on any website. No card details are transmitted to our website.
 
We DO NOT store customers' credit cards details.
 
Contacting Us
 
If you need to contact us, please email us at the above e-mail address, alternatively, you can call on 01379 788221 (International +44 1379 788221 or write to us at the address above.
 
Privacy Policy
 
The Seal Company does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of your shopping cart's contents, store delivery addresses if the address book is used, and store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfill customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third parties for goods delivery purposes.