We take your privacy rights as a customer seriously. In this Privacy
Policy, references to "we" and "us" are to T S C Seals
Limited, trading as The Seal Company, company number 07276800, registered
office Unit 4, Atlantic Court, North Devon Business Park, Barnstaple, Devon, EX31 4FP. By using this site and submitting
any personal data, you agree to the use by T S C Seals Limited of such data in
accordance with this privacy statement
What information we
collect and why?
When a visitor provides personal data to us, we will use it for the
purposes for which it was provided to us. When you place an order with T S C
Seals Limited, we need to know your name, e-mail address, work and/or home
address, delivery address, your work and/or home and/or mobile telephone
numbers and payment details, which may include credit or debit card number and
expiry date. This enables us to authorize your payment, process and fulfill your
orders, and notify you of your order status.
T S C Seals Limited is registered as a Data Controller with the Data
Protection Regulator, Information Commissioner's Office. Our registration
reference is ZA252229. We only collect or use personal information for those
purposes indicated in our notification with the Information Commissioner's
Office.
How we secure your information and your rights are regulated under
the Data Protection Act 1998 and associated legislation and regulations.
You have rights under the Data Protection Act 1998. Individuals have
the right:
To request and access a
copy of their information (personal data);
To object to the
processing of their information if they feel it is likely to cause or is
causing damage or distress;
To prevent processing for
direct marketing, (e.g. Opt-Out);
To object to decisions
being taken by automated means, (e.g. credit reference checks);
In certain circumstances
to have inaccurate personal data rectified, blocked, erased, or destroyed; and
To claim compensation for
damages caused by a breach of the Act in the courts.
T S C Seals Limited does not pass on or resell any of your personal
information to third parties. The only exception to this is the processing of
Credit and Debit Card payments made over the phone, which we process through a
Secure online merchant payment system.
Except where stated within these Terms and Conditions, our website
does not collect or compile personally identifying information for sale to
outside parties for consumer marketing purposes, or host mailings on behalf of
third parties.
We may from time to time contact you to supply you with details of our
products, and services and/or to share our current promotions. You can opt-out of
marketing either by selecting the appropriate opt-out option during the
checkout process, or by selecting the unsubscribe option available on any
promotional email.
To monitor the
performance of our site we collect:
An IP address to monitor
site traffic and volume
A session ID to uniquely
identify you on our site
To fulfill any orders
placed with us we collect:
An email address and
telephone number to contact you
Name of customer
Credit card / Payment
information
Billing and Delivery
addresses
Note - Some or all of this
data may also be used for security fraud checks
What do we do with your
information?
Any personal information we collect from you will be used in
accordance with the Data Protection Act 1998 and other applicable laws and
regulations such as the Privacy Electronic Communication Regulations. The
details we collect will be used:
To process your order, to
maintain guarantee records, and to provide after-sales service.
To carry out security
checks (this may involve passing your details to Experian Limited, or another
credit reference agency, who will check the details we give them against public and
private databases and may keep a record of that check to use in future security
checks - this helps to protect you and us from fraudulent transactions); and
To comply with legal
requirements
For T S C Seals Limited
marketing purposes, where you have agreed to this.
If you would like details of the information that you have submitted to us through this site, you have a right of access to such information and you may contact us in writing at:
The Seal Company
Unit 4, Atlantic Court
North Devon Business Park
Barnstaple
Devon
EX31 4FP.
We may charge for a
request for access in accordance with applicable legal requirements.
Data retention
The personal data you
submit to us will only be retained for as long as is reasonably required for
the purposes for which it was collected, or as required by law.
Cookie Policy
There are lots of misconceptions about cookies and what they are
for. At T S C Seals Limited we believe in being open, upfront and honest. In
this section, we briefly explain the cookie types we use and how they benefit
your experience using the website.
Cookies are used by almost all websites. They contain simple pieces
of information and they are downloaded onto your PC when you visit the
website. Cookies are not programs; they are simple text files that can be used
by a website for various purposes. At T S C Seals Limited we use cookies to
ensure our website works efficiently and also to observe visitor behaviour on
our website during a session. All the information contained in our cookies is
used to ensure the website works correctly, delivers the performance you expect, and also to improve the overall experience we offer our visitors and customers.
Some of the cookies we use are essential to the operation of the website.
We typically use cookies for the following purposes:
To keep track of the items
added to the basket
To help identify the order
as a whole
To view visitor behaviour
and areas of the site visited
To monitor and run
advertising and marketing campaigns
Overview of the types of cookies used:
Essential
Essential cookies are technical cookies that are required for the
operation of our site. Without essential cookies our sites can't operate
properly. Typically these cookies are used to support key functions such as the
shopping basket and enhanced features like our sign-in accounts.
Performance
These cookies allow us to identify and count the number of visitors
to our sites and to see how visitors are using the website. This helps us to
improve the way our sites work and develop functionality to make shopping with
us a more rewarding experience.
Marketing
Our site uses a range of cookies for marketing purposes. Marketing
cookies record your visits to our sites, the pages you have visited, and the
links you have followed. We use this information to make our site and the
advertising displayed on them more relevant to your interests. Sometimes we
share anonymous information about your browsing activity recorded using cookies
with our advertising partners. They may use this information to advertise
products that may interest you on other sites. Please note we don't share any
of your personal or sensitive information.
Use of cookies &
consent
As described above we, like most other websites, use cookies in the
operation of our website. By using this website you are agreeing to the use of
cookies for the purposes described. If you do not consent to the use of
cookies, please refrain from using this site. You can delete and restrict
cookie use in your browser:
